Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. The cost of the return shipping fee is the responsibility of the customer. Please contact us at info@blacksisyphus.com with your order number in the subject line to begin the return process. Please include images of the product(s) you would like to return as well as a brief description on why you would like a refund. Upon review, customer support will provide you with further instructions if your return is accepted.

Note: Original shipping fees paid by you are non-refundable. If a refund is approved, it will only cover the singular cost of the product(s) ordered.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Our fine art prints are all final sale. We do not offer refunds for these pieces.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@blacksisyphus.com.